Terms of Service

PDFBolt is operated by Michał Szymanowski PDFBolt, a business entity registered in Poland (VAT EU: PL8121921097), with its address at Przedpole 9/73, 02-241 Warsaw, Poland.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

PDFBolt is designed for business, developer, professional, and individual document generation workflows. All use of the Service is subject to these Terms.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. In these Terms, "you" means both you and the organization you represent, where applicable.

If mandatory consumer protection laws apply to your use of the Service, nothing in these Terms limits rights that cannot be waived by contract.

1. Service Description​

PDFBolt provides a PDF generation API and Dashboard for converting HTML, URLs, and templates into PDFs. The Service also includes template and API key management, generated PDF delivery, optional AI-assisted template features, and related functionality described in our documentation.

The Service may change over time as PDFBolt improves, updates, secures, or modifies its product and infrastructure.

2. Eligibility and Account Registration​

To use the Service, you must be legally able to enter into a binding contract in your jurisdiction. If you use the Service on behalf of an organization, you must have authority to act for that organization.

You agree to provide accurate, current, and complete account, billing, and tax information, and to keep that information up to date.

You may not access or use the Service if you are prohibited from doing so under applicable law, sanctions, export controls, or other legal restrictions.

3. Accounts, Teams, and API Keys​

You are responsible for maintaining the confidentiality and security of your account credentials and API keys. You must not share API keys publicly, embed them in public client-side code, or allow unauthorized access to your account or workspace.

You are responsible for activity that occurs through your account, team members, API keys, or workspace, except where caused by PDFBolt's breach of these Terms.

If you suspect unauthorized access, API key misuse, or another security issue affecting your account, contact us promptly at contact@pdfbolt.com.

3.1 Team Roles​

Team Admins are responsible for managing member invitations, billing, subscription management, invoices, Customer Portal access, overage settings on paid plans, and other administrative settings available in the Dashboard.

Members may access the Dashboard, manage API keys, view request logs, manage templates, and use operational workspace features according to their role. Members do not have access to payment or subscription management and cannot invite team members or manage overage settings.

To change a user's role or remove a team member, contact support.

3.2 Multiple Accounts and Circumvention​

You may not create or use multiple accounts to avoid Free plan limits, usage limits, rate limits, billing obligations, team member limits, security restrictions, or prior enforcement actions.

This includes creating multiple Free accounts, or coordinating multiple accounts within the same organization, to obtain additional free document conversions or otherwise bypass plan limits.

Organizations should use team features available in paid plans to add team members instead of creating separate accounts to bypass plan limits.

PDFBolt may review account, usage, billing, and technical signals to detect and prevent circumvention, abuse, fraud, and security risks.

PDFBolt may suspend, restrict, consolidate, or terminate accounts that we reasonably believe are used for circumvention, abuse, fraud, or violation of these Terms. If multiple accounts are used to bypass plan limits, PDFBolt may retain one account and terminate the additional accounts.

4. Acceptable Use​

You may use the Service only for lawful purposes and in accordance with these Terms, the documentation, applicable plan limits, and applicable law.

You must not use the Service for any of the following:

• Illegal, fraudulent, deceptive, harmful, abusive, harassing, hateful, pornographic, sexually explicit, sexually exploitative, or non-consensual content or activity.
• Content or activity that infringes intellectual property, privacy, publicity, confidentiality, contractual, or other rights of any person or organization.
• Fake, forged, deceptive, or misleading documents, credentials, invoices, statements, notices, or identity materials.
• Phishing, identity theft, impersonation, fraud, scams, spam, malware, unauthorized surveillance, or unauthorized access.
• Viruses, malware, harmful code, or other material designed to disrupt systems or compromise data.
• Activity that violates data protection, privacy, export control, sanctions, consumer protection, tax, financial, or other applicable laws.
• Attempts to bypass plan limits, rate limits, billing obligations, security controls, abuse-prevention systems, or account restrictions.
• Activity that interferes with, overloads, disrupts, reverse engineers, scrapes, probes, or attempts to gain unauthorized access to the Service, PDFBolt systems, or other users' accounts.

You are responsible for your Customer Content and for ensuring that you have all rights, permissions, notices, and legal bases needed to submit, process, and use it through the Service.

PDFBolt may investigate and restrict use that we reasonably believe violates these Terms, creates a security risk, disrupts the Service, harms other customers, or exposes PDFBolt or third parties to legal risk.

For implementation details and operational limits, see the API documentation and rate limits documentation.

5. Plans, Billing, Taxes, and Overage​

Some features require a paid subscription. Current plan allowances, rate limits, file-size limits, included features, team member limits, AI generation limits, and overage rates are shown on the pricing page, in the Dashboard, or in the documentation.

If there is a conflict between these Terms and the pricing page for plan-specific fees, limits, or billing terms, the pricing page controls, unless mandatory law provides otherwise.

5.1 Subscriptions and Renewal​

Paid subscriptions renew automatically at the billing interval shown when you subscribe, unless canceled before the end of the current billing period.

You can manage your subscription through the Stripe Customer Portal, accessible from your Dashboard. Subscription changes may take effect immediately or at the start of the next billing period depending on the change and the billing flow shown in the Dashboard or Stripe Customer Portal.

You can cancel a paid subscription through the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period.

5.2 Document Allowance and Conversion Counting​

The Free plan supports generated PDFs up to 2MB. Paid plans support generated PDFs of unlimited file size for normal use, subject to reasonable technical and abuse-prevention safeguards.

Each successful conversion counts against your monthly document allowance. Failed requests do not consume your document allowance.

For paid plans, usage is counted in 5MB portions of the generated PDF. For example, a 7MB PDF uses 2 documents, and a 12MB PDF uses 3 documents.

Unused monthly document allowance does not roll over to future billing periods unless expressly stated on the pricing page or in the Dashboard.

5.3 Overage​

By default, overage is disabled. If your plan limit is reached and overage is disabled, additional conversion requests may be blocked until your allowance resets or your plan is changed.

If you enable overage, additional usage beyond your plan allowance is billed according to your plan's overage rates. Overage charges are issued on a separate invoice at your next billing date.

5.4 Payment Processing​

Payment card details are processed by Stripe through Stripe Checkout and the Stripe Customer Portal. PDFBolt does not store full card numbers or CVC codes. PDFBolt receives limited billing metadata from Stripe to manage your account, subscription status, billing support, and legal or tax obligations.

For subscription, invoice, refund, or billing questions, contact PDFBolt or use the Stripe Customer Portal available from your Dashboard. Stripe may separately apply its own terms to payment processing.

5.5 Taxes and Billing Information​

Prices are listed exclusive of applicable taxes unless stated otherwise. You are responsible for applicable taxes, duties, or similar charges, except for taxes based on PDFBolt's income. Tax calculation and invoicing may be handled through Stripe.

You are responsible for providing complete and accurate billing and tax information, including billing address and Tax ID where applicable. You must not provide false or misleading billing or tax information to avoid taxes or charges.

PDFBolt may change prices or introduce new fees from time to time. For active recurring subscriptions, price changes will apply no earlier than the next billing period after reasonable notice, unless the change is required by law or you separately agree.

5.6 Refunds​

Payments are non-refundable except where required by applicable law. PDFBolt does not provide refunds or credits for partial billing periods, unused document allowance, or unused features.

This refund policy does not limit any mandatory consumer rights that may apply to your use of the Service.

6. Customer Content and Templates​

"Customer Content" means content, data, files, prompts, templates, template data, URLs, HTML, assets, generated documents, and other materials that you submit to, store in, or generate through the Service.

You retain ownership of Customer Content. PDFBolt does not claim ownership of Customer Content.

You grant PDFBolt a limited, non-exclusive license to process Customer Content only as necessary to provide, secure, troubleshoot, support, and operate the Service, comply with these Terms and applicable law, and as otherwise described in the Privacy Policy and Data Processing Agreement ("DPA").

For templates saved in the Dashboard, this license includes storing, rendering, previewing, versioning, and using the templates to generate PDFs as part of the Service.

You are responsible for preserving any Customer Content you need before requesting account deletion or terminating your account.

7. Optional AI Features​

PDFBolt may provide optional AI-assisted features, such as generating or editing templates based on prompts and reference files you provide.

You are responsible for the prompts, reference files, and other content you submit to AI-assisted features. You are also responsible for reviewing AI-generated output before using it.

PDFBolt does not guarantee that AI-generated output will be accurate, complete, unique, error-free, or suitable for a particular purpose.

You may not use AI-assisted features to create, process, or distribute content that violates these Terms or applicable law. Processing of data for optional AI features is described in the Privacy Policy and, where applicable, the DPA.

8. Privacy, Security, and Data Processing​

By using the Service, you acknowledge that PDFBolt processes information as described in the Privacy Policy and, where applicable, the Data Processing Agreement.

PDFBolt is designed to support GDPR-compliant document conversion workflows. Our processing of personal data is described in the Privacy Policy and, where PDFBolt acts as a processor, in the Data Processing Agreement.

You are responsible for ensuring that your use of the Service complies with applicable privacy and data protection laws. This includes providing required notices, obtaining required rights or legal bases, and deciding whether the Service is appropriate for the categories of data you process.

Do not submit sensitive or regulated personal data unless you are legally authorized to do so and have determined that the Service, your configuration, and your own safeguards are appropriate for that data.

PDFBolt uses technical and organizational measures designed to protect the Service and Customer Content. No online service can guarantee absolute security.

PDFs stored in PDFBolt's default temporary storage for sync and async conversions expire after 24 hours. PDFs returned directly in the API response are not stored by PDFBolt for later retrieval. PDFs uploaded to your custom S3-compatible bucket are retained according to your bucket settings.

PDFBolt retains API request logs for troubleshooting, security, usage analysis, and service operation. The html and templateData fields are always redacted from stored request logs after processing is complete. Teams can configure additional request fields for redaction in their privacy settings.

Template layouts, sample data, template settings, drafts, and versions saved in the Dashboard are retained as part of your account while needed to provide the Service.

PDFBolt does not disclose customer information to third parties except as described in the Privacy Policy, as needed to provide the Service, or where required or permitted by law.

PDFBolt may disclose information in response to legal process, court orders, lawful government requests, or to protect the rights, safety, and security of PDFBolt, customers, or third parties.

Where legally permitted and reasonably practicable, PDFBolt may notify affected customers.

9. Service Levels and Support​

For eligible paid plans, uptime commitments, support response times, exclusions, and service-credit remedies are described in the Service Level Agreement ("SLA"). Any service credits are subject to the terms and limitations of the SLA.

Support is provided through the channels described on the website, in the Dashboard, or in the SLA where applicable.

10. Related Documents and Order of Precedence​

These Terms, the pricing page, the Privacy Policy, the Data Processing Agreement where applicable, the Service Level Agreement where applicable, and the documentation referenced in these Terms together govern your use of the Service.

If there is a conflict between these documents, the applicable document controls for its subject matter. The Data Processing Agreement controls with respect to the processing of Customer Personal Data. The Service Level Agreement controls with respect to uptime commitments, support response targets, and service-credit remedies. The pricing page controls with respect to plan-specific fees, limits, and billing terms.

Nothing in this section limits rights that cannot be waived under applicable law.

11. Suspension and Termination​

You may stop using the Service at any time. If you have a paid subscription, you may cancel it through the Stripe Customer Portal. You can access the Stripe Customer Portal from your Dashboard. Cancellation takes effect at the end of the current billing period.

PDFBolt may suspend or restrict access to the Service if we reasonably believe that your use of the Service violates these Terms, creates a security risk, or exceeds applicable limits. We may also act if your use involves fraud, abuse, illegal activity, prohibited content, or attempts to avoid usage limits, billing obligations, or prior enforcement actions, including by creating multiple accounts.

We may act without prior notice where necessary to protect the Service, prevent abuse, comply with law, address security risks, avoid harm to PDFBolt, customers, or third parties, or enforce usage limits. Where practical, we will provide notice and an opportunity to resolve the issue.

PDFBolt may terminate your account for serious or repeated violations of these Terms, illegal activity, abuse, security threats, non-payment, or continued attempts to bypass plan limits, rate limits, billing obligations, or account restrictions.

Fees already due remain payable. Payments are non-refundable except where required by applicable law.

Cancelling a subscription does not automatically delete your account or templates.

Upon your request for account deletion, PDFBolt will delete your account, templates, and Customer Content from active systems. Some records may be retained where required by applicable law or reasonably necessary for billing, tax, accounting, security, abuse prevention, legal claims, backup, or operational retention purposes.

After termination, PDFBolt may delete, disable, or retain account data and Customer Content in accordance with the Privacy Policy, the DPA where applicable, applicable law, and our operational retention practices.

12. PDFBolt Intellectual Property​

PDFBolt and its licensors retain all rights, title, and interest in the Service, software, APIs, documentation, website content, trademarks, logos, and other PDFBolt materials.

Subject to these Terms, PDFBolt grants you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business, developer, professional, or personal document generation workflows.

You may not copy, modify, distribute, sell, sublicense, reverse engineer, decompile, or attempt to extract source code from the Service except where permitted by applicable law.

You may not use PDFBolt names, logos, or trademarks without prior written permission.

13. Disclaimers​

To the fullest extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, statutory, or otherwise.

PDFBolt does not guarantee that the Service will be uninterrupted, error-free, secure, or suitable for every use case, or that generated output will meet your specific legal, regulatory, formatting, print, archival, or business requirements.

You are responsible for reviewing generated PDFs, templates, API responses, AI-assisted output, and other results before relying on them.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

14. Limitation of Liability​

To the fullest extent permitted by law, PDFBolt will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. This includes lost profits, lost revenue, loss of goodwill, business interruption, or data loss arising out of or related to the Service or these Terms.

To the fullest extent permitted by law, PDFBolt's total aggregate liability for claims arising out of or relating to the Service or these Terms is limited. It will not exceed the amounts paid by you to PDFBolt for the Service during the billing period in which the event giving rise to the claim occurred.

Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Indemnification​

To the extent permitted by law, you agree to indemnify and hold PDFBolt, its owner, employees, contractors, and service providers harmless from third-party claims, liabilities, damages, losses, and expenses arising from:

• Your Customer Content.
• Your use or misuse of the Service.
• Your violation of these Terms or applicable law.
• Your infringement or alleged infringement of third-party rights.
• Your fraud, abuse, security violations, or attempts to bypass plan limits or billing obligations.
• Inaccurate or misleading billing, tax, or account information you provide.

This section does not require you to indemnify PDFBolt for claims caused by PDFBolt's own breach of these Terms.

16. Changes to the Service and Terms​

PDFBolt may update, improve, or modify the Service from time to time. We may make changes needed for security, legal compliance, service integrity, or abuse prevention at any time.

For active paid subscriptions, PDFBolt will use reasonable efforts not to materially reduce the core functionality of the paid plan during the current billing period without reasonable notice. This does not apply where a change is required for security, legal compliance, service integrity, or abuse prevention.

We may discontinue, replace, or change features, but will use reasonable efforts to avoid material disruption to active paid customers.

PDFBolt may update these Terms periodically. If a change materially affects your rights or obligations, we will provide reasonable notice, such as by posting the updated Terms or notifying account administrators. Continued use of the Service after the updated Terms take effect means you accept the updated Terms.

Nothing in this section limits rights that cannot be waived under applicable law.

17. Export and Sanctions Compliance​

You may not use the Service in violation of applicable export control, sanctions, or trade restrictions, including EU, Polish, US, UK, or other applicable rules.

You are responsible for ensuring that your use of the Service is lawful in the jurisdictions where you access or use it and where your Customer Content is processed or delivered.

18. Force Majeure​

PDFBolt is not liable for delay or failure to perform caused by events beyond its reasonable control. This includes network failures, hosting or cloud provider outages, labor disputes, acts of war, terrorism, civil unrest, natural disasters, government action, legal restrictions, or widespread internet or infrastructure failures.

19. Governing Law and Disputes​

These Terms are governed by the laws of Poland, without regard to conflict-of-law rules. If you use the Service on behalf of a business or organization, disputes arising from these Terms or the Service will be subject to the competent courts in Poland, unless mandatory law provides otherwise.

Nothing in these Terms limits rights that cannot be waived under applicable consumer law.

20. Contact​

For questions about these Terms, contact us at contact@pdfbolt.com.

Michał Szymanowski PDFBolt
Przedpole 9/73
02-241 Warsaw
Poland
VAT EU: PL8121921097

Last updated: May 9, 2026